Equipment Return Policy
Upon receipt of the products, you must open and inspect all boxes immediately for possible freight damage, items shipped in error or missing items. If you find an issue, Aviat will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs and a re-stocking fee up to 15%, provided such return is made within 30 days delivery, with valid proof of purchase and provided such products are returned in their original condition.
To return products, you must contact our Customer Care team (Contact Us RMAs) to obtain a Return Merchandise Authorization ("RMA") number before shipping your product. No returns of any type will be accepted without an RMA number.
You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment.
All returns, except for items shipped in error, are subject to a restocking fee and other fees and charges, as applicable.
Refunds are processed only after our receipt of your products and inspection of the condition of the products. If there is damage, wear and tear, or if there are missing components or accessories, we will charge you for repair/refurbishment in addition to a restocking fee and other charges.
Your refund will be credited back to the same payment method used to make the original purchase on the Site.